BolEnglish

Privacy Policy

Last updated: 18 June 2026

This Privacy Policy explains how BolEnglish ("we", "us") collects, uses and protects information when you use our website and learning platform. By using BolEnglish, you agree to the practices described here.

1. Information we collect

We collect information you provide directly — such as your name, email address and the answers you submit during lessons — and information generated as you learn, including progress, scores, streaks and achievements. We also collect basic technical data (such as browser type and device) to keep the service secure and reliable.

2. How we use your information

We use your information to provide and personalise your learning, track your progress, improve our lessons and features, keep your account secure, and communicate important updates. We do not sell your personal data.

3. Audio and speaking practice

If you use the AI Speaking Coach, audio you record may be processed to give you feedback on pronunciation and fluency. Recordings are used to deliver that feedback and improve the service.

4. Cookies and local storage

We use cookies and browser local storage to keep you signed in and to remember preferences such as your theme and progress. You can control cookies through your browser settings.

5. Data sharing

If you join through a school or institute, your trainers and administrators may see your learning progress. We may share data with trusted service providers who help us run the platform, under appropriate confidentiality obligations.

6. Your rights

You may request access to, correction of, or deletion of your personal data. To make a request, contact us at privacy@bolenglish.com.

7. Data security & retention

We use reasonable technical and organisational measures to protect your data and retain it only as long as needed to provide the service or as required by law.

8. Children

Where BolEnglish is used by younger learners, it is through a school or with parental involvement. We handle children's data with extra care and in line with applicable laws.

9. Changes & contact

We may update this policy from time to time; the "last updated" date will change accordingly. Questions? Email privacy@bolenglish.com.

This is a general template provided as a starting point and is not legal advice. Please have it reviewed to ensure it meets the requirements that apply to your organisation and jurisdiction.

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